How can a passenger with a visual impairment tell when to get off the bus?
A. Metro rules require bus operators to announce all transfer points, major intersections, points of interest and any stop upon request. They must also make announcements at enough stops along the route to enable customers to determine when they are approaching a requested stop. Ask the operator to announce your particular destination stop. It may be easier to hear the operator’s announcements if seated near the front of the bus. By the end of 2005, automated systems will be installed in all Metro Buses which will announce all stops automatically through verbal and visual announcements.
