How can a customer get a list of contact options (email, phone, chat) after purchase?
By going to http://www.acronis.com/support and clicking on the “Start Here” link, customers will be led through a quick wizard and given the correct contact info and options available. When a customer calls for support, the support professional will check the product serial number for which level of service the customer has purchased. Customers can also log into their “My Account” profile on the Acronis website to view their options and account status.
By going to http://www.acronis.com/support and clicking on the “Start Here” link, customers will be led through a quick wizard and given the correct contact info and options available. When a customer calls for support, the support professional will check the product serial number for which level of service the customer has purchased.
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- How can a customer get a list of contact options (email, phone, chat) after purchase?