How can a client get help or have a question answered?
If a client experiences difficulty with the service, or if they have questions about an account, they can contact us, Electro Billing & Payment Systems, or the company that provided the merchandise or services resulting in the invoice. Our staff of trained support representatives is available to assist during normal business hours, Monday through Friday, except for holidays. In the Payment Center, our program also features lots of online help that can answer most typical questions. How can a client or customer access their invoices on the Internet? You may sign up with the company that you purchased merchandise from or that provided you services. You will be assigned a unique identification number at EBPSs state-of-the-art Internet site, along with a password. The password may be changed by you in the personal information section of the website. Utilizing your personal identification number (PIN) and password, you can access only your invoices, where you can view them, and then opt to
