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How Big is the North American Contact Center Outsourcing Industry?

April 26, 2017American big center contact Industry north outsourcing

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How Big is the North American Contact Center Outsourcing Industry?

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I’m looking for any credible research on the size and scope of the call center or contact center outsourcing industry – specifically in North America. More specifically, I’d like to know how any total centers, agents, seats, revenue, etc.