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How are workload assessments used to determine how many judicial/staff resources are needed to provide effective case resolution and effective service to the public?

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How are workload assessments used to determine how many judicial/staff resources are needed to provide effective case resolution and effective service to the public?

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Workload assessments present an objective means of evaluating the relative need for judges and court staff by calculating the ratio between the total workload and the total amount of time available to do the work. As a management tool, workload studies are beneficial in determining the optimal allocation or mixture of judges, quasi-judicial officers, and court staff. Workload assessments generate information about the total amount of case-related work and the time required to clear the docket by efficient distribution of the workload among judges or court personnel. Workload assessments also show how non-case-related factors, such as commuting time, administrative duties, or time devoted to education, affect the amount of time available to hear cases and how these factors vary within states (e.g., urban vs. rural) and among states.

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