HOW ARE WEB ORDERS PROCESSED AND MAILED?
Once you place your order on our web site, a copy of your order will be sent to the e-mail address you provide. This is just a confirmation of your order; your credit card information is not immediately processed. Orders are batch-processed usually within a week of being placed. At that time, we will notify you if there is a problem processing your order. Orders are sent out usually within a week of being processed. US orders are sent Priority Mail; orders outside the US are sent Global Priority Mail where available, otherwise by Airmail. Orders should arrive within a week of being sent within the United States. If it is more than three weeks since you placed your order and you still have not received it, please contact sales@intellivisionlives.com Orders to addresses outside the United States may take longer due to local customs and postal service delays.
