How are water and sanitary charges determined?
Customers are charged a fixed bi-monthly rate for water service according to the size of the meter serving the home or place of business. This fixed charge covers the costs of maintaining the service (for administrative services, meter reading, billing, system maintenance, and other related expenses) which remain the same as long as the service is connected to the water system. In addition, water consumption is billed at a constant rate according to the number of billing (ccf) units used. Water meters are read and bills are mailed every other month for water used during that bi-monthly period. Residential sanitary charges are based on a fixed amount. Business customers in some areas are billed for sanitary service based upon water consumption. All water and sanitary rates are established by resolutions/ordinances adopted by the Board of Directors. Rates are reviewed annually to verify that the rates cover the cost of providing the service. Q: Where does my water come from? A: All of th
