How are warranties handled by ADG?
A. ADG tries to sell the highest quality products available and we use only the best off-the-shelf components in our own gensets to minimize any potential warranty problems. ADG provides our customers with the factory warranty and terms & conditions on products we distribute. On ADG private label or manufactured products we provide you with a 1-year warranty on the product components. The engine & generator warranty period is based on the manufactures warranty and terms and conditions, which may be longer. We also provide you with a single-source contact for any parts or warranty requirement. Normally, it is the customers responsibility to get the product back to the manufacturers warranty station or factory for any warranty support. ADG will try and make arrangements for any warranty to be performed by any competent generator or engine repair facility near the customer’s residence or business. The quality of most generator products today is very high. The occasional problem can usuall
