How are the Secure Sign On picture and personal phrase used?
The picture and phrase are our way of telling you that you are at our legitimate website. After you enter your User ID, look for your picture and phrase before going further. It should be something you recognize. If you enter your User ID and the next screen does not show your picture and phrase, do not enter any personal information. Instead, re-enter your User ID or contact us at 1-800-ASTORIA (1-800-278-6742) and press 3 for online banking support. Our Specialists are happy to assist you Monday – Friday 8:00 a.m. – 8:00 p.m. and Saturday 8:30 a.m.-3:00 p.m. When signing on from a recognized computer, after you enter your User ID all youll need to do is enter your password and account credentials to be securely signed on to Quick & Easy Access. When you are using an unregistered computer, youll be asked to answer your confirmation questions in addition to this information. Once you answer the questions, youll be securely signed on to Quick & Easy Access.