How are the remittance advices sent?
As soon as the payment is sent to our bank, the remittance advice is sent automatically by our accounting system to the e-mail address inputted in our Suppliers‘ Database. The e-mail you will be send from payments@ftias.com. This e-mail account is used by our accounting system to SEND the remittance advices. The mailbox for this account is not monitored and therefore queries about the payment should be sent to the respective Account Officer. (Please click here to go to the detailed list of Account Officers in the Supplier Relations Team).
