How are the Case Coordination Units (CCU) notified that an adult day service site can serve their area?
The Department notifies the CCU in the Adult Day Service (ADS) sites contractual service area and forwards a copy of the Service Specific Application for that site. The Department does not notify CCUs of the availability of ADS sites in contiguous areas to the CCU service area. While the Department maintains a list of all ADS providers on its website, an certified ADS provider might want to contact CCUs in contiguous areas directly to advise them of service availability as long as transportation can be arranged by the family or through other means.