How are skylights shipped?
When you order from The Best Skylights, all products are drop shipped directly from the manufacturer (except Canada, Alaska and Hawaii). They are always in original packaging from the factory. • VELUX products are sent from the closest distribution center to you and are generally shipped via a freight company. For this reason there are no tracking numbers per se. Product leaves the factory 1-2 business days after you place your order. If the package is not received in the expected time we can have it tracked through VELUX. • Natural Light products ship within 24 hours during the week by FedEx or UPS. By the time we receive tracking information on the products, you will usually have it. If the package is not received in the expected time we can track it.