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How are returns handled?

April 26, 2017handled returns

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How are returns handled?

5 Answers

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Materials shipped as ordered may be returned within 30 days ONLY with Davison Winery Supplies Authorization. You must contact Davison Winery Supplies to obtain a return authorization number before returning the product.

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For Basic Fulfilment, all returns and customer service are handled by the merchant. Amazon.co.uk will provide tracking numbers for the shipment and direct buyers back to the merchant if necessary.

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Each merchant location has its own return policies and will handle the returns in the same manner as any other Visa® debit purchase.

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If you need to return a product, simply call Customer Service at the number located at the top righthand corner of this screen for a full refund.

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Returns must be arranged by phone with a member of our Customer Service Team. A Return Authorization number will be issued and your purchase credited upon arrival to our facility. Product returned without a “RA” number will not be credited. A restock fee may apply.