How are rates for accessorial (additional) services determined?
Rates associated with ATC (additional transportation charges), e.g. elevators, stairs, long carries, piano/organ special handling, appliance service, storage-intransit (SIT), shuttle service, bulky articles, extra labor, packing and unpacking are incorporated into a service charge for origin or destination. The mover and customer no longer discuss charges based upon counting flights of stairs, measuring the distance from the truck to the residence, or counting the number of elevators used. In addition, the customer is not surprised by a charge at destination that was unknown at origin. The application of these accessorial services has been simplified as much as possible. The chance for error has also been reduced, and the estimating, billing and auditing problems associated with these individual accessorials have been totally eliminated.
