How are PeopleSoft and JD Edwards customers in Japan impacted?
Just like all other PeopleSoft and JD Edwards customers worldwide, PeopleSoft and JD Edwards Japan customers will use a MetaLink 3 account. This new customer portal will allow you to log SRs in English or Japanese as well as provide access to the English knowledgebase. The Japanese knowledgebase will continue to be available from the Customer Site portal.