How are orders shipped?
Most orders received before 12:00 noon EST are shipped out that day. We make every effort to ship your shoes quickly so you can start enjoying them. Orders received on Saturday or Sunday will be shipped on the following Monday. We ship most of our orders via UPS. Ground orders will arrive in 1-6 business days (after the item ships) depending on your location. 2nd Day Air and Next Day Air shipments are also available. UPS does not consider Saturday or Sunday to be shipping days. If you need a package to arrive on Saturday, please call us for accurate shipping information. Our system automatically calculates your shipping based on your zip code. After entering your zip code and clicking the “Recalculate” button our system will display the available shipping options below. In some cases, Next Day Air and Next Day Air Saver may not be available in your area. In this case, our system will not display them as options. All orders that must ship to a P.O. box or A.P.O. box, as well as all orde
All domestic orders (within the U.S.) are shipped via Priority Mail with a delivery confirmation number. The delivery confirmation number will be e-mailed to you to enable you to track your order. International orders (outside the U.S.) will be sent via Express Mail. Express mail parcels automatically come with a tracking number that will be e-mailed to you so you may follow your order through the postal system. Alternate shipping methods can be arranged by calling toll-free (within the U.S.) 1-888-822-5662 (UCC-KONA) and speaking with one of our service representatives.
