How are mediators selected from the Roster?
In the vast majority of cases, consumers who are seeking a mediator make the selection themselves. The Society assists consumers in defining their mediation requirements when requested, and provides them with relevant information about all of the Roster mediators who meet these requirements. The Society is usually not involved in the actual selection itself. An exception to this is when the Society receives a request for the appointment of a mediator under the Notice to Mediate regulations or under Small Claims Rule 7.3 – Mediation for Claims Between $10,000 and $25,000. A description of the process used by the Society in selecting the mediator under the regulations and Rule 7.3 can be found in Appointment of Mediators.
