How are IVR applications developed?
DSC technical staff will analyse your IVR requirements and provide an estimate of how low the project will take to implement. (In most cases, this implementation is simply a matter of days after the contract has been signed) A flow and design chart is developed and someone within your organization approves this document. Once the IVR has been developed, DSC asks for your review. There are times that the developed IVR needs to be changed because of a changing requirement. DSC developers will implement these as well, sometimes at an additional fee.
