How are ITIL Certifications Given?
The ITIL ICMB controls ITIL certifications, including the ITMF, the OGC and the 2 examination institutions EXIN and the ISEB. The EXIN and ISEB administer the exams and qualifications for awards at the Foundation Practitioner and the Manager levels. The current levels are: • Service Management, • Application Management, and • Infrastructure of ITIL. The ITIL Certification Register operates the voluntary registry of ITIL-certified practitioners. Management Systems are not required to be “ITIL-compliant”, but an organization that has implemented the guidance of the ITIL in ITSM may be able to seek certification under the ISO/IEC 20000.
