How Are HR Managers Using Virtual Assistants to Support Teleworkers?
Advances in technology and changes in corporate policy are enabling growing numbers of employees to take their work home. (There are approximately more than 23.5 million telecommuters or teleworkers today in the US alone, according to the International Telework Association and Council in Washington.) This increasingly popular arrangement allows employees the freedom to better balance their career and home life. However, for the HR manager the trend toward telecommuting poses a new set of problems, chief among them providing top-notch administrative support to permit the telecommuter to focus on core tasks rather than time-consuming administrative chores. Every telecommuter’s work habits are unique. Their hours may be “non-traditional” due to personal scheduling or the location of their clients. Some are highly-organized while others need someone to keep them on track. Others require specialized support and some just the basics. An administrative assistant “back at the office” is not al