HOW ARE EMPLOYEE COMPLAINTS HANDLED WITHIN USC?
University employees who feel they have been discriminated against may voice their complaint to their immediate supervisor or department head. Complaints which cannot be resolved satisfactorily within the department should be reported promptly to the Office of Equal Opportunity Programs. This complaint procedure is described in the System Affirmative Action Policy, USC Policies and Procedures Manual. Non-discriminatory grievances relative to the employment process or conditions of work, e.g. dismissals, suspension, or demotions, may be brought to the attention of the Employee Relations Section of the Division of Human Resources, if they have been unresolved at the departmental level. There is a time limit of fourteen calendar days in which an employee may file a formal, written grievance. The fourteen day period begins with the effective date of the action which the employee is grieving. For further information on this grievance procedure refer to the University’s Grievance Policy in t
