How are determinations for eligibility to receive a reasonable accommodation made?
In cases where the disability is obvious the Agency focuses on the nexus between the employee’s condition and the specific accommodation being requested to make sure that the accommodation requested would “effectively” meet the employee’s needs. In cases where the disability is not obvious, a determination must be made as to whether the employee is (1) disabled, (2) a qualified individual with a disability, and (3) what accommodation would effectively meet the employee’s needs.