How are customers enrolled?
Once a city or county implements a CCA program, all eligible customers within the area automatically become energy supply customers of that CCA program. As part of the CCA notification process, you will receive at least two notices during a 60-day period prior to CCA service commencement and at least two additional notices during a 60-day period after CCA service commencement. These notices will describe the terms and conditions of the CCA service made available to you by the CCA formed in your community and will inform you as to how you may opt out of the program if you choose to do so.
