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How are consumer complaints handled by the Board?

April 26, 2017complaints consumer handled

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How are consumer complaints handled by the Board?

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Any aggrieved person may file a complaint against any licensee. The complaint should first be filed with the Board. Then, if the Board finds that an investigation is necessary, it will begin within ten days of the Board meeting. If the licensee appears to have violated any rules, a hearing will be held and the license could be revoked.