How are concerns reviewed?
If your concern relates to care or services received, the review may involve the examination of medical charts, discussions with doctors, nurses, other staff or subject experts. More general concerns (about facilities, amenities, wait times, etc.) are addressed with the most appropriate manager or supervisor.
Related Questions
- When an institution has been reviewed previously by the certification committee, but there still are outstanding concerns, how long will the institution have to resolve its "issues?"
- What concerns about artificial turf have been reviewed and what was learned from the review?
- How are concerns reviewed?
