How are complaints about the detention facility handled?
If you have a complaint about a staff member, it is best to try to resolve the problem with that staff member, or his or her immediate supervisor. If that doesn’t work, contact the detention facility by phone, in writing, or in person, and you will be directed to the appropriate person to deal with the issue. If you have a question about facility conditions, send those to the Facility Administrator. If you have information about a staff member who has been particularly helpful to you, please send the information to the Facility Administrator.