How are chargebacks debited back to my DDA account if I have an authorization number?
The merchant must obtain an imprint of the card and the customer s signature on the receipt at the time of the sale. Merchants run a risk of chargebacks in businesses with high mail/telephone orders and Internet transactions where the card and the customer is not present. To reduce chargebacks, merchants need to utilize Address Verification Service and in place of a signature, write MO, TO, or IO for Mail, Telephone, or Internet Order. Also, merchants need to provide a copy of the receipt to the customer. Lastly, merchants must make sure that the customer credit card is not billed until the merchandise or service is shipped and/or provided.
