How are airline, rail reservations and/or rental cars affected?
Airline reservations: All airline reservations made on a Bank of America charge card must be ticketed prior to the conversion, regardless of departure date. The Department’s Travel Management Center, SATO, will be supporting travelers with this process. However, travelers are responsible for ensuring authorizations that include airline reservations are approved by their supervisor in GovTrip prior to Monday, November 24, 2008. November 21 through November 25, 2008, SATO will issue tickets for all airline reservations approved in GovTrip. Travelers should look for an email confirming their airline ticket was issued on or around November 25, 2008. Travelers with airline reservations that are not approved as of November 24, 2008, should contact SATO at 866-486-6135. SATO will work with the traveler to prevent the loss of the airline reservation (e.g., SATO may issue ticket for upcoming reservations or request the traveler’s new J.P. Morgan charge card number for reservations far into the
