How are Agile & Lean different from other process improvement techniques?
• Agile & Lean applies a system wide view of each of the four dimensions of performance, people, process, technology, and time. Process improvement, only focused on the process performance dimension, tends to sub-optimize the interactions of people and technologies without regard to the mix of work that occurs over time. • The objective of an Agile & Lean organization is not to improve processes. It is to increase customer value and reduce waste. How a project is named has an incredible impact on the results of that project. Name a project process improvement and the result will be improved processes, but possibly with no benefit to the organization or its customers. Agile & Lean may improve certain process in order to increase customer value. However, if improving a process improvement didn’t increase customer value or reduce waste, then there’d be no reason to do so. • Agile & Lean is not about finding one answer or optimum result. Agile & Lean engages employees in continuous improve
