How and when is the refundable security bond refunded?
A. The refundable security bond is refunded back to you within a maximum of 30 days after your departure. We will not refund the bond to you on the day of departure (whatever the method used to pay on arrival) as our maintenance team has to fully inspect the property and providing us with a full inspection report. If you have paid your refundable security bond in cash, you will need to provide us with your bank details so we can wire these funds electronically back into your account. You will need to complete the booking confirmation form to provide these details. Note: Refund of the bond will take palce via the method it was paid (i.e. if by card then the bond will be refunded back to your card, if by BACS the funds will be refunded back to this account). This however does not apply to cash bond payments on arrival (if allowed), whereby the bond will be electronically transferred to group party leaders bank account. Please also note the we are not responsible for fluctuation in curren
