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How and when do I get Customer Service from Magic Yad and/or Livescribe?

April 26, 2017customer service livescribe magic yad

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How and when do I get Customer Service from Magic Yad and/or Livescribe?

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Contact Magic Yad if chanting from your smartpen doesn’t seem to work, e.g. you’ve charged the pen, turned on the pen, and attempted to tap on verses or phrases and the chanting doesn’t work or responds differently that what you expect.