How and by whom will assistance, such as the statistical significance of changes or interpretation and recommendations, be provided and are these services included in the pricing?
Hospital staff will not be expected to perform tasks such as mailings, reminders, transcribing patient comments etc. Instead, a regular reporting system will be established with the data processing department to electronically provide Arbor with information about patients on a regular basis. Arbor randomly selects patients from these files for interview. No other tasks or expenses are required of hospital personnel to maintain the project. Arbor will make an on-site Power Point presentation of each report and provide extensive discussion and interpretation. Also, examples of what other hospitals have done to address similar issues will be cited. Contact people and telephone numbers of other Patient Expectation Project clients are readily available for inter-hospital networking. In addition, Arbor hosts a Patient Expectation Project Client Seminar each fall at which many useful presentations and discussions take place between new and experienced PEP users.
Related Questions
- Physicals for MMTP clients: Can MMTPs bill separately for the annual physicals provided to methadone patients? Are these services included in the weekly Medicaid rate or can MMTPs bill separately for this service?
- How and by whom will assistance, such as the statistical significance of changes or interpretation and recommendations, be provided and are these services included in the pricing?
- Why isn pricing for the Interact Enterprise services included on the Web site?
