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How am I to send the faulty product off, and who pays for the cost of postage?

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How am I to send the faulty product off, and who pays for the cost of postage?

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Your faulty product should be sent so that you have a Proof of Delivery. In most cases this means by Special delivery or by courier. Your product warranty does not cover the cost of carriage to return equipment to the repair centre. This is at your expense.

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