How ABB faced cultural issues during implementation of ERP in India?
: How ABB faced cultural issues during implementation of ERP in India? ERP has a very pertinent cultural angle, which is related to the systems and processes in place. This also meant educating our people. They were accustomed to producing things by themselves, working on spreadsheets and being islands of information. They had to get used to working on integrated information, where what they were doing in one place would be visible thousands of miles away on a real-time basis. It was a process that had its share of novelty and challenge. One has to be patient and sustain people’s efforts. Cultural issues faced by ABB in Canada when Working with Customers and Partners(product delivery) : Cultural issues faced by ABB in Canada when Working with Customers and Partners(product delivery) ABB of Canada: managers at Cominco, the largest zinc producer in the world, told ABB that instead of buying their electrical products, they wanted ABB to provide them with cheaper and cleaner electricity. T
