Hey, I ordered Product “X” and received Product “Y” – what gives?
Please look inside any boxes you receive, even if they do not appear to be the right product – we recycle left-over packaging materials when packing your order, to save the environment and cost, as a lot of products we sell do not come with packaging appropriate for shipping. In the very rare instance when you actually do receive the wrong product, you should start here for instructions and we’ll arrange it’s return and replacement at our cost.