Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

Help, I am attempting to logon from an un-Authenticated PC and forgot my Secondary Password?

April 26, 2017attempting Forgot help logon password pc Secondary

0

Posted

Help, I am attempting to logon from an un-Authenticated PC and forgot my Secondary Password?

1 Answer

0

Posted

No problem, just start the logon process and refresh your memory with the Reminder that appears just above the virtual Onscreen Keyboard. If the Reminder does not help use the “Click here to Request Temporary Key” located under the Onscreen Keyboard. A temporary key will be sent to you via a text message or to the email address you setup during the Authentication sign up process. Once you receive this key, log back in with your Account Number, Access Code and Temporary Key. Note: A Temporary Key is only valid for approximately one (1) hour from the time requested and can only be used once.