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Having just made changes to our config on the eduroam Support web site, errors are being recorded in our logs every five minutes – why?

April 26, 2017changes config eduroam errors logs Minutes recorded support web site

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Having just made changes to our config on the eduroam Support web site, errors are being recorded in our logs every five minutes – why?

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Any changes to the test username/password and realm made on the eduroam Support web site are instantly put into the eduroam database. The on-demand tests on your test page on the eduroam web site are therefore instantly accessible. There is however a background service availability monitor test powered by NAGIOS that is run from the eduroam Support server via one of the NRPS (usually roaming1). This runs a test authentication using the test account you have created in your user database and configured on the eduroam Support site. The NAGIOS probe configuration is however NOT updated/generated instantly and therefore there may a short period when test proble authentications fail and errors are logged on your ORPS. Once any config. changes have filtered through to the NAGIOS system, the test will run successfully and log error entires will cease.