Have TSA agents made inappropriate comments or engaged in unacceptable behavior while conducting inspections?
I would like to flatly deny that any TSA agents have ever engaged in such behavior. Unfortunately, I am unable to do so. There are entirely too many news stories, blog reports and customer complaints to completely dismiss all allegations of inappropriate conduct. Any leader of any organization wants to believe their team is entirely composed of individuals who uphold the finest standards of the organization. No leader of any organization which employs as many people as DHS and TSA is able to do so. I could not claim otherwise without insulting the intelligence of the flying public. Nevertheless, I can and will assure every person coming in contact with any DHS or TSA employee that we rigorously scan every potential employee before they are hired. We conduct extensive training programs. We emphasize courtesy and respect as values which are second only to safety and security. We closely monitor our employees. TSA agents at inspection points spend most of their working day under video sur
Have TSA agents made inappropriate comments or engaged in unacceptable behavior while conducting inspections?