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Has the authority set up a system to report and monitor the ESCO contract?

April 26, 2017authority contract ESCO monitor report system

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Has the authority set up a system to report and monitor the ESCO contract?

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To monitor performance, the ESCO will need to provide a monthly report relating to the key performance indicators. The ESCO should also provide the authority with a data collection method, with capability for monitoring the overall system. Further records and details of complaints and responses will need to be provided.