Has speech recognition affected the pricing structure for line counts?
KS: If you use back-end speech recognition and double productivity, the customers should be feeling the savings with lower rates on line counts. Companies committed to speech recognition should be going to hospitals and saying, “We are charging you ‘x’ per line this year, but with speech recognition, it could be ‘y’ next year,” where y is less than x. The company a facility chooses should be able to offer 5% to 10% or more savings annually, and they should be able to commit to that in a contract. In addition, Nuance is a big believer in front-end speech recognition where the doctor is using it and performing self-editing. An immense savings can be realized in that scenario. KB: Nothing is more frustrating for an MT than the myriad ways their compensation can be manipulated. [The AHDI] has always advocated for full disclosure regarding compensation. A transcriptionist should be able to verify that what they are being paid is in line with the work they are producing. While some transcrip
