Has OPI factored in the dynamics of the African business environment or is it an international excellence model that has been re-branded for the local market?
The OPI excellence model has been designed by African business and technical experts for the benefit of African organisations. The team who developed the tool drew on decades of experience doing business in Africa and other emerging economies in order to ensure the model fits the local environment yet draws on world class best practices in order to equip African organisations with the tools they need to compete globally. OPI is anchored in the concept of EIR Existence, Implementation and Results and draws on world class best practices such as systems thinking and existing excellence models such as the Malcolm Baldrige National Quality Award, European Foundation for Quality Management and the Japan Quality Award to take these concepts and adapt them to the African context. The OPI process is focused on results and not procedures, tools or organisational structures making it a flexible tool that can be adapted to equitably and fairly assess organisations in different industries, sectors
