Has Microsoft changed their junk mail filter on Entourage recently?
my ISP is Bellsouth…still, I don’t understand why my settings (i.e., it will put email from contacts in my address book into the Junk folder and it will also ignore rules set up to explicitly prevent AOL emails from being put into the Junk folder by the filter) don’t override whatever score is set by my ISP.
I’m a new Entourage: mac user. The problem I seem to be having is that even after I have identified an email as “junk mail” Entourage will continue to to put messages from the same sender in my inbox. Also, I’ve had some problems with Entourage causing my computer to “freeze” up and I’ve had to do a hard restart. It’s been a long time since I used any of the MS Office programs. I recently purchased/installed the suite on my mac and decided to give Entourage a try. Do other people have problems with Entourage causing their computer to freeze up? I’m beginning to think the program isn’t worth all the trouble.
The problem I seem to be having is that even after I have identified an email as “junk mail” Entourage will continue to to put messages from the same sender in my inbox Entourage’s spam filter doesn’t learn or anything; it’s preprogrammed with rules from the factory. Occasionally these are updated as part of an Office update (though as I mentioned, the October update doesn’t include any changes to Entourage). Telling Entourage that something is spam or not just moves it to a different folder. If you want a spam filter that learns, then you definitely want SpamSieve.
