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Has MICROS established remote support policy and standards for customer support?

April 26, 2017customer policy remote Standards support

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Has MICROS established remote support policy and standards for customer support?

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Yes, MICROS has published a Remote Support Policy document which describes our approved methods of secure remote access. These have been reviewed and approved by our QSA. To obtain this document, please visit the MICROS web site at: http://www.micros.com/NR/rdonlyres/35B1DED6-6D56-48E6-98A2-D0C58C34AD2E/0/REMOTE_SUPPORT_POLICY_2009.