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Has customer service and disability awareness training been provided as part of regular office training procedures?

April 26, 2017Awareness customer service disability Office procedures provided regular TRAINING

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Has customer service and disability awareness training been provided as part of regular office training procedures?

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Customer service training for staff should familiarize them with the accessible features of the office, the availability of extra help or adjustments to the way the service is provided, to make sure services are accessible to voters with disabilities. Disability awareness training will give staff the confidence to offer help in appropriate ways.