Has Catapults touch screen interface and POS scanning helped with training new employees?
Martin: Definitely. Training is easier because now there is so much less that cashiers have to remember in terms of ringing in items. With fewer processes for cashiers to master, they can be trained in just a few minutes. ECRS: What other benefits are you seeing as a result of implementing Catapult? Martin: The most immediate benefit for us was the introduction of configurable POS touch screen terminals. After so many years with manual cash registers, Catapult’s modern POS units were very refreshing. The combination of integrated scanning and customizable POS screens has significantly reduced pricing errors, margin erosion, and cashier mistakes. Along with increased customer throughput speed, Catapult has already paid for itself with its numerous improvements to our front end. ECRS: How has Catapult made things easier for you as a store owner? Martin: Catapult’s automation of our inventory processes has been tremendously helpful. We now use Web Catapult on a wireless, browser-based han
