GUARANTEE WITHOUT A REPORT – IS IT WORTHLESS?
I have recently purchased a house which has a 30 year guarantee for woodworm and damp treatment which was issued in 1994. The contractor who issued the guarantee has subsequently been taken over by another company. The successor company say they will not honour the guarantee in the event of a claim (none has yet arisen) unless the survey report is also produced – and this is a condition in the guarantee. There is no survey report and it would appear therefore that the guarantee is worthless. What options are available to me in these circumstances?