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Grades 2-6) I called Prometric and they do not have an eligibility number on file for me. What should I do?

April 26, 2017called eligibility file grades Prometric

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Grades 2-6) I called Prometric and they do not have an eligibility number on file for me. What should I do?

1 Answer

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If you have recently submitted your application, you’ll want to allow 3-4 days for computer files to update before contacting Prometric. If your eligibility number is unavailable beyond 3-4 days, call CTY at (410) 735-6278, or email us at ctyinfo@jhu.edu. Talent Search will investigate and resolve your test registration ID situation so you may call Prometric again to schedule your test appointment.