Given that Symantec is an amalgamation of different entities that it acquired in the past, how has the company maintained its authenticity?
At Symantec, we treat our identity seriously and HR has helped facilitate the process of arriving at the overall identity structure. As an overlying principle whenever Symantec acquired a new company, its approach has been to keep certain parts of the earlier culture aside and adopt some of the cultural characteristics of the acquired company. We have always felt that our success lies in the emotional engagement of our employees with the company in addition to routine hygiene programmes. Symantec India used programmatic interventions to foster feeling of emotional engagement.For example, ten months ago when Symantec India started the process of finding its name, Symantechie repeatedly came up and seemed to have a resounding connect with our people. At Symantec, we have what we call the technical ladder wherein people can rise up the organisational ladder simply on technological capability without having to assume people or management leadership. Likewise, when we asked our people to pi
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