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Given growing concern about VoIP customer service, are VoIP users given the same legal guarantees of service as traditional phone customers?

April 26, 2017customer service given growing guarantees Legal service traditional Users voip

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Given growing concern about VoIP customer service, are VoIP users given the same legal guarantees of service as traditional phone customers?

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Most VoIP operators don’t guarantee any particular level of service, although the trade-off there is that they also don’t require customers to sign multiyear service contracts.