General Questions Services Before ID Cards Received I’ve completed my enrollment forms for MESSA. What should I do until I receive my MESSA ID card?
MESSA Group Service’s processing goal is no longer than a two week turn-around from the date received in the MESSA office. Check with your employer’s business office for their processing timelines. Your identification card as well as a Welcome Kit that will include your plan coverage booklet and other documents that will help you get the most from your MESSA membership are mailed a week to 10 days after your form is processed. Your MESSA ID card is valid for health, vision and dental services (you will not receive a separate ID card for vision or dental). Your ID card will be printed with both the MESSA and Blue Cross Blue Shield of Michigan logos because MESSA’s health plans are underwritten by the Blues. If you require medical services before you receive your ID card, here is what to do: Hospital services Tell the hospital staff you were recently enrolled with MESSA and give them the name of your employer. The hospital can verify your coverage by calling MESSA Field Services at 800.2
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